AP Troubleshooting

Help! It's time to enroll and my AP score isn’t in MyUCSC! What should I do?

First off, don't worry - we're here to help! There are two reasons your AP might not be posted:

  1. Your score was never sent to UCSC. To have your scores sent, contact AP Services at (609) 771-7300 or (888) 225-5427, or via the AP Services Website. UCSC’s school code is 4860. There is no reason to “rush” the scores.
  2. Your score was sent to UCSC, but it didn’t correctly match with your student record. This can happen for a variety of reasons including a slightly different spelling of your name, a mis-match on the birthdate, etc. If you are sure your scores were sent, contact Admissions and upload the score report you received via the Admissions Inquiry webpage (choose “Admitted Student,” then “Test Scores”). Admissions will review and respond to your inquiry promptly.

Other things to consider:

  1. If your AP isn't posted at the time of your enrollment and you need it to satisfy a prerequisite, we recommend that you enroll in a back-up class (to ensure full-time enrollment) while the issue is being resolved, then change your enrollments once your AP has posted. If the class you're trying to enroll for is for your major, you may contact your major advisor to explore options.
  2. Check your AP scores to see if they have been posted to your record.