Guide: How to Troubleshoot IGETC Issues

What is IGETC?

IGETC stands for Intersegmental General Education Transfer Curriculum. It is a pathway for transfer students to complete their lower-division general education requirements at a California Community College (CCC) before starting at UC Santa Cruz. Students can transfer to UCSC with IGETC, a partial IGETC, or no IGETC.

How do I tell if my IGETC has been processed?

You can determine if your IGETC has been processed by checking your Degree Progress Report (DPR). If your IGETC has been processed, your General Education requirements will show satisfied, and opening up any of these GE areas will indicate it was satisfied via IGETC, as shown below.

Degree Progress Report - View General Education Requirements

The Degree Progress Report (DPR) isn’t showing my IGETC

Your DPR will reflect IGETC certification immediately after it has been posted by Undergraduate Admissions. Please be advised that it takes 4-6 weeks for official transcripts/IGETC to be reviewed and posted.

What UCSC needs

In order for IGETC to be posted, an official transcript or certificate from the CCC must be sent directly to UCSC. 

UCs and CSUs have slightly different IGETC requirements. The certification or official transcript sent must clearly state that UC IGETC is “COMPLETE” or “CERTIFIED.” “Pursuing IGETC certification” is not sufficient at this time.

Some CCCs do not include IGETC certification on your transcript, and do not automatically send a separate certification. You may need to contact the college counseling office at your CCC to request the certification be sent.

Where to send your transcript

IGETC can be sent via mail (paper), electronically via Parchment or other transcript delivery service, or via email. UC Santa Cruz will accept official IGETC certification as a pdf attachment only if it is emailed directly from the community college counseling office to transcripts@ucsc.edu. Transcripts are reviewed by Undergraduate Admissions and the Degree Progress Unit.

If your transcript will be sent via paper mail, please ensure it is sent to the following address:

Office of the Registrar
University Of California
1156 High Street
Santa Cruz, CA 95064

Tracking a Transcript

Students are able to track the receiving and evaluation of transcripts through their MyUCSC portal. After logging in to my.ucsc.edu, click on the “My Academics” tile. From the left hand navigation click “External Transcripts.” All transcripts that have been received by UCSC will appear, similar to the screenshot below. The evaluated checkbox will indicate whether the transcript or IGETC certification has been evaluated and processed. If an evaluator left comments, you will be able to review them. Please be advised that it takes 4-6 weeks for official transcripts/IGETC to be reviewed and posted.

Degree Progress Report - View Transcripts

I requested a transcript and it shows it's been evaluated, but I still don’t have IGETC.

If you feel sure that you have been UC IGETC certificated, and that you have submitted a transcript or certificate that notates that, and it has been evaluated please submit a Review of Transfer Credit form and Undergraduate Admissions will review the issue and contact you with the results.

What is Partial IGETC and do I have it?

Students will have partial IGETC if they are missing no more than two courses to fulfill the IGETC curriculum. If you are missing three or more courses of the curriculum you do not have a partial IGETC and should plan to complete the UCSC GE curriculum.

Undergraduate Admissions reviews all transcripts for partial IGETCs received. If you have partial IGETC, Admissions will contact you via email with potential steps to completing your IGETC with UCSC or CCC coursework. To ensure admissions is able to review for partial IGETC, be sure UCSC receives an IGETC worksheet from your community college.

Students with partial IGETC can elect to complete the IGETC curriculum or the UCSC GE curriculum. For instance, if a student is missing two IGETC areas courses but only one UCSC GE, it is advantageous to complete the one UCSC GE course, either at UCSC or with a course that articulates to the missing GE. You can track how many UCSC GEs you have remaining in the Degree Progress Report.