Guide: How to Troubleshoot IGETC Issues

Why isn’t my IGETC showing satisfied?

  • Some community colleges DO NOT automatically send a UC IGETC certificate with a transcript. Contact them to confirm your official certification has been sent separately to UCSC. 
  • In some cases, you may believe you completed IGETC when you did not. Missing just one course on the IGETC list can impact your certification. UC Santa Cruz Admissions confirms if courses used for your certification satisfy requirements.
  • For NEW transfer students please allow 1-2 quarters for your IGETC to post to your Academic Advisement Report (AAR).

Do I have “Partial IGETC”?

  • If a student completes most of the IGETC curriculum except for one or two areas, the student may qualify for a partial IGETC. This is when the Office of Admissions authorizes completion of final GE at UC Santa Cruz or at a community college.
  • To be considered for partial IGETC, make sure the Office of Admissions received an IGETC worksheet from your community college.
  • Admissions will contact you if you qualify for partial IGETC within your first or second quarter here (provided you have sent your IGETC certification from your community college).

Tracking IGETC processing at UCSC:

STEP 1: Verify your UC IGETC certificate has been processed and posted to your student record through the Academic Advisement Report (AAR).

  • Check your UCSC Academic Advisement Report: If you have questions about how to access or use the Academic Advisement Report (AAR), check out the answers to Frequently Asked Questions (FAQs) about the AAR.
  • If your IGETC has been posted, you will notice that your general education (GE) requirements will have been satisfied by IGETC, which should look like this:


  • *Note: The Disciplinary Communication (DC) GE requirement is an upper-division requirement and will show up as Not Satisfied even if you have IGETC. This GE will be fulfilled by your major requirements.

STEP 2) If you do not see that your IGETC has posted:

  • Contact the community college you last attended and verify you earned an official UC IGETC certificate and that it has been sent to the UC Santa Cruz campus. 
  • If you confirm that your IGETC Certificate has been sent, but you do not see it reflected in your student portal, complete and submit a Review of Transfer Credit with the Office of Admissions to have it posted.

NOTE: If you did not complete IGETC in its entirety at your community college you must complete any remaining UC Santa Cruz General Education (GE) Requirements to be eligible for graduation.

Find out more about GEs and courses that fulfill them.

You may also be able to take courses at community college to satisfy your remaining GEs.